Skip to main content
Д
Дарья25937199rgpa
Participant
September 2, 2022
Answered

Please

  • September 2, 2022
  • 1 reply
  • 711 views
  1. Good evening. The funds from my account will be charged for the subscription, which was mistakenly issued. There was a trial period of subscription. Please return the charged funds.
This topic has been closed for replies.
Correct answer S_S

Hi @Дарья25937199rgpa

 

I hope you are doing well.

 

I see an active subscription for Acrobat Premium, a mobile-based susbcription.

 

Since you have been charged today, I suggest you contact AppStore for a refund, as they monitor in-app purchases.

Link to start refund process: Report a Problem (apple.com)

 

Hope this helps.

 

-Souvik.

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
September 2, 2022

Hi @Дарья25937199rgpa

 

I hope you are doing well.

 

I see an active subscription for Acrobat Premium, a mobile-based susbcription.

 

Since you have been charged today, I suggest you contact AppStore for a refund, as they monitor in-app purchases.

Link to start refund process: Report a Problem (apple.com)

 

Hope this helps.

 

-Souvik.

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    September 2, 2022

    Moving the thread to the Acrobat Reader Mobile board for better exposure and support

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices