Skip to main content
O
Otgonjargal26363830hfwl
Participant
September 30, 2022
Question

Please help me

  • September 30, 2022
  • 2 replies
  • 372 views

The app automatically paid for a one-year subscription. I don't use this app, so I want to refund the 1 year subscription fee. What should I do?

This topic has been closed for replies.

2 replies

Krutikka D
Community Manager
Krutikka DCommunity Manager
Community Manager
September 30, 2022

Hello @Otgonjargal26363830hfwl 

 

I hope you're doing great, and sorry for the issue you've experienced.

 

For cancellation and refund, you need to connect with the particular store you purchased the application from, as Adobe does not issue refunds for purchases made directly through app stores.

For cancellation and refund, please refer to:

For Android - https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#cancel-a-subscriptio...

For iOS - https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancel

 

I hope it helps.

 

Regards,

Krutikka

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
September 30, 2022

What app does you mean?

Acrobat Reader can't pay.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices