Почему в последнее время программа очень тормозит. файлы открываются очень долго. Версия платная.

Hi there

Hope you are doing well and thanks for reaching out. We are sorry to hear Acrobat is running slowly and that files are taking time to open.

Before suggesting specific steps, it would help to understand your setup a bit better so we can narrow down the root cause:

• Which Adobe app and version are you using (Acrobat Desktop or Mobile App, and the exact version)?

• What operating system are you on (Windows/Mac, iOS or Android and version)?

• Are the PDFs stored locally on your device, or are you opening them from a network drive, SharePoint, OneDrive, or cloud location?

• Does the delay happen with all PDF files, or only with certain ones (for example, large or scanned files)?

• When did you start noticing this slowdown — did it begin after a recent update or system change?

Once we have a bit more detail on the environment and file type, we can share more targeted troubleshooting steps.

~Amal