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3 replies

Souvik Sadhu
Legend
Feb 21, 2024 10:10 AM UTC

Hi @Leandro35593301sbxk,

 

Hope you are doing well. Thank you for writing in!

 

Would you mind letting us know a few more details about the issue? 

1. Are you sharing a file with someone else and they cannot see the files?

2. Do you have a shared file on your account which cannot be accessed by others?

 

Look forward to hearing from you.

 

-Souvik

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Participant
Feb 21, 2024 11:31 AM UTC

Quando envio arquivo para terceiros eles não conseguem abrir e visualizar 

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Souvik Sadhu
Legend
Feb 26, 2024 7:55 AM UTC

Hi @Leandro35593301sbxk,

 

Thanks for writing back! 

 

Do you experience this issue when sharing the file through Acrobat or sharing PDFs directly from the third-party application?

 

-Souvik

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