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Laetitia+Crochemore
Participant
June 11, 2026
Question

Pourquoi lorsque je veux ouvrir un fichier pdf ça me marque : "Erreur de connexion à Espace de stockage Adobe Vérifiez votre connexion Internet " pdf ça me marque

  • June 11, 2026
  • 1 reply
  • 0 views

 

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    June 11, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

     

    Have you started experiencing this issue recently or was it occurring earlier as well? What is the version of the Acrobat Mobile app and the OS you are using? Tap on the profile icon > About Acrobat and try updating the app to the latest version available on the App/Play store and reboot the device once. 

     

    Is this an issue with a particular PDF file or with all the PDFs? Try with a different PDF file and check. 

     

    If it still doesn’t work, please share a small video recording of the steps you are taking and the issue as it occurs for more clarity.

     

    ~Amal