Power consumption after updating to 22.7.1.23191 on Android

Question

Before updating to the version, my device used 4% battery per hour and was very much idling. After the update this went up to 10% and my device became warm to the touch.

After switching back to the old version the problem was solved for me. Maybe someone at Adobe can look into what they changed. The software behaves strangely now though.

S_S · Answer

Hello Shlomo,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Would you mind sharing the below information:

1. The application version you are using with the build;

2. The operating system you are using and its version;

3. Is there any update pending for your operating system?

4. Does the issue occur with a specific file or whenever you open the application?

Looking forward to hearing from you.

Thanks,

Souvik.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded