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愛
愛美276215668pq1
Participant
December 18, 2022
Question

Premium購入について

  • December 18, 2022
  • 1 reply
  • 251 views

Premiumを購入したら

2回支払ったことになっているのですが

これは正常な支払いなのでしょうか？

 

This topic has been closed for replies.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
December 19, 2022

Hi @愛美276215668pq1,

 

Hope you are doing well. Sorry for your experience with Payment.

 

Would you mind sharing the screenshot of the payment you made to Adobe? I checked the account details and saw a cancelled subscription for Acrobat Premium and an active subscription.

 

It's very strange to hear about the double charge. Sharing the details would be of great help so we can investigate further.

 

Look forward to hearing from you.

 

-Souvik.

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