Skip to main content
Participant
December 18, 2022
質問

Premium購入について

  • December 18, 2022
  • 返信数 1.
  • 254 ビュー

Premiumを購入したら

2回支払ったことになっているのですが

これは正常な支払いなのでしょうか?

 

このトピックへの返信は締め切られました。

返信数 1

Souvik Sadhu
Legend
December 19, 2022

Hi @愛美276215668pq1,

 

Hope you are doing well. Sorry for your experience with Payment.

 

Would you mind sharing the screenshot of the payment you made to Adobe? I checked the account details and saw a cancelled subscription for Acrobat Premium and an active subscription.

 

It's very strange to hear about the double charge. Sharing the details would be of great help so we can investigate further.

 

Look forward to hearing from you.

 

-Souvik.