Premium features not working

Forum|Forum|3 years ago
August 8, 2022
1 reply
1181 views

Need help with my premium features not working

This topic has been closed for replies.

Souvik Sadhu

Legend

Hello Omar,

I hope you are doing well. I am sorry for your experience with the Acrobat Reader Mobile subscription.

I checked your account details with the community's registered email address and could not find any active subscription.

Could you share the details of your purchased subscription with me so that I can investigate further?

Thanks,

Souvik.

O

Omar255705398aj8Author

Participant

I had a previous account that I can't get into for some reason which I also had a monthly subscription to. I keep getting this notification even when I tried to apply again. I had to get a new phone and since I've downloaded the app again I was only able to temporarily use its features

O

Omar255705398aj8Author

Participant

This was my original account information that also had monthly premium features and I can't get into it

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