Premium not working

Forum|Forum|4 years ago
January 18, 2022
1 reply
305 views

My subscription is active but my features aren't working I already contacted apple and they said it's a malfunction on you guys end

This topic has been closed for replies.

Harsh Vardhan Pareek

Community Manager

Hi @Angel22699381ihgi

Hope you are doing well.

As mentioned that you are not able to use the premium features. Try to sign out and sign in back to your account. Do the following to restore your subscription:

Tap the profile icon.
Tap Subscriptions or Manage subscriptions
Tap Restore Purchases.

For more help refer to: https://helpx.adobe.com/acrobat/mobile-app-faq.html

Let us know how it works.

Regards

Harsh

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