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Frustrated editor
Participant
July 6, 2021
Question

Premium Subscriber Can’t Edit on IPhone

  • July 6, 2021
  • 1 reply
  • 760 views

I pay for subscription theough Apple for my iPhone and it won’t let me edit text. When I select edit it selects the whole pape by putting a blue square around page with the only option is to delete. Yes the the page is PDF format. What am I doing wrong? Can someone help?

    This topic has been closed for replies.

    1 reply

    Ria Tagra
    Ria Tagra
    Inspiring
    October 30, 2021

    Hi @Frustrated editor 


    Hope you are doing well.

     

    We are sorry, you're having difficulties. This was a known issue, however we fixed it. Please update your application and you will not face any difficulty further. If issue continues to persist after update please do let us know.

     

    You response awaited.

     

    For more help: https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#manage-subscriptions

     

    Regards 

    Ria

    K
    Kerry5EA8
    Participant
    January 28, 2022

    I tried restoring purchase. I got a error message. I tried managing subscription I got a error message. I tried uninstall and re-install, same issue. I can't use any of the premium features. The restore purchase options doesn't work. 

    C
    CAROLINE22889876z5tn
    Participant
    January 28, 2022

    I am also having this issue for the past month or so. Anyone ever got help to resolve the issue?

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