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Phina33508148zgnb
Participant
Nov 9, 2023 6:09 PM UTC
Answered

Premium subscription

Hello, I paid for the premium subscription however my account is still reflecting as 'free user' and I'm unable to edit my docs. 

    Amal.
    Amal.Correct answer
    Legend
    Apr 9, 2025 4:04 PM UTC

    Hi there

     

    Hope you are doing well.

     

    Acrobat Premium subscription is made for mobile devices only, so it won’t work on a desktop. If you’d like to use premium features on your computer, you’ll need to get the Acrobat Pro subscription instead.

    You can find more details here: https://adobe.ly/3RFbvNA

     

    Hope this information will help

     

     

    View reply

    2 replies

    bilal_3685
    Participant
    Mar 29, 2025 10:26 PM UTC

    hello , i have subscribed for premium still my premium subscription account on my laptop has not been activated although on my phone it is working . 

     

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    Amal.
    Amal.Correct answer
    Legend
    Apr 9, 2025 4:04 PM UTC

    Hi there

     

    Hope you are doing well.

     

    Acrobat Premium subscription is made for mobile devices only, so it won’t work on a desktop. If you’d like to use premium features on your computer, you’ll need to get the Acrobat Pro subscription instead.

    You can find more details here: https://adobe.ly/3RFbvNA

     

    Hope this information will help

     

     

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