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Hi @Litsi5D59 

Please tell us wheather you paid for Adobe Acrobat Reader Mobile or any other plan? We need a bit more information from your side. Would you mind sharing your Adobe ID via Private message to check your account in order to validate your subscription status.

Note: This is a public forum, please do not share personal information here.

For sending a private message follow the below steps:

1. Tap my name beside my profile picture.
2. Tap send a message.
3. Write your message and tap send.

We will be waiting for your response.

Regards

Ria