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JonathanArias
JonathanArias
Legend
Oct 29, 2018 6:29 PM UTC
Question

previous page and next page buttons not working on ipad acrobat

Hey guys. i do thousands of these. and now they are not working. the go to next page and go to previous page button is not working on acrobat on ipad. anybody else having this issue. i am on CC2017 indesign. latest version of acrobat on the ipad.

thanks

jonathan

28 replies

visual_intuition5E40
Participant
May 12, 2025 9:31 AM UTC

Hi Jonathan,

I know this post is old but the issue is still there. Were you able to find a solution?
Thanks!

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Amal.
Amal.
Legend
May 13, 2025 3:14 AM UTC

Hi there

 

Hope you're doing well, and thank you for reaching out.

Could you please share the version of your operating system and the Acrobat app you're using? You can check the app version by tapping the profile icon > About Acrobat. Also, please try updating the app via the App Store/Play Store and restarting your device afterward.

Additionally, if possible, a short screen recording showing the steps you’re taking and how the issue appears would be very helpful for our investigation.

Also, please check the self-help page https://helpx.adobe.com/acrobat/mobile-app-faq.html for future reference.

 

Thanks again, and looking forward to your response.

 

 

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Test Screen Name
Legend
Oct 31, 2018 7:11 PM UTC

Cross reference: Interactivity not working on mobile device

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Test Screen Name
Legend
Oct 31, 2018 4:09 PM UTC

I think it could be scripted. Clearly, Adobe could do this properly (generate real hyperlinks rather than a product specific Menu Item reference), maybe an InDesign feature need?

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JonathanArias
JonathanAriasAuthor
Legend
Oct 31, 2018 7:07 PM UTC

well, this was a feature from indesign. you can make a button and have it go to next page and so on. this was all working for years. this just started this week. this is awful

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    Test Screen Name
    Legend
    Oct 31, 2018 3:20 PM UTC

    Just a regular link to the page that actually is next?

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    JonathanArias
    JonathanAriasAuthor
    Legend
    Oct 31, 2018 4:02 PM UTC

    oh man.. that is a lot for documents with 100 pages..lol. ok.

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      BobLevine
      Community Expert
      BobLevineCommunity Expert
      Community Expert
      Oct 31, 2018 4:04 PM UTC

      Jonathan,

      Have you tried any other PDF readers?

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      Test Screen Name
      Legend
      Oct 31, 2018 3:10 PM UTC

      Interesting: I would always have assumed that Execute Menu Item worked only in desktop Adobe products. It isn't any kind of standard. Looks like Adobe overlooked it, or reimplemented something on the mobile platform, which just took it away. Maybe it would be a good plan to do a different kind of link, as it would work with other viewers too.

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      JonathanArias
      JonathanAriasAuthor
      Legend
      Oct 31, 2018 3:19 PM UTC

      and how do you do a go to next and previews page than?

      i make/made a lot of long documents where they want to navigate from one page to the next via buttons on the master that took them to the next of previous page. i have a lot of jobs like that. i work in a publisher house.

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        BobLevine
        Community Expert
        BobLevineCommunity Expert
        Community Expert
        Oct 29, 2018 6:31 PM UTC

        Does it work on the desktop version?

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        JonathanArias
        JonathanAriasAuthor
        Legend
        Oct 29, 2018 6:34 PM UTC

        yes.

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        BobLevine
        Community Expert
        BobLevineCommunity Expert
        Community Expert
        Oct 29, 2018 6:54 PM UTC

        Try to export it again making sure there are no objects on layers above the buttons.

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