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Ariba0101
Participant
February 24, 2021
Question

Privacy notification.

  • February 24, 2021
  • 1 reply
  • 123 views

Hello , I just got an email last night regarding welcome to premium Adobe etc etc. But the point is I never updated my Adobe account. And then when I opened my Adobe account and tried seeing subscription or anything, there wasn't anything there I mean it wasn't showing that I am a premium member or something. 

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1 reply

R
RiaTagra
Participating Frequently
February 24, 2021

Hi Ariba0101,


I appreciate your proactiveness. Please check the email address from which you received the email, check whether it is genuinely from Adobe or not. You can refer to the Adobe ID list given in this article:

https://helpx.adobe.com/in/manage-account/kb/no-email-received.html

I would also suggest you, double-check your bank statements if there is any deduction regarding the same. 

Further, you can take help from Adobe Security Alert 

 

Let me know if this helps.

 

Regards,

Ria

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