Skip to main content
А
Александр22419436j2l5
Participant
December 28, 2021
Question

Problem

  • December 28, 2021
  • 1 reply
  • 383 views

Hello, I connected an annual subscription and as a result I didn't really like the application. But I have already been charged money for an annual subscription. Is there any way to solve this issue? Thank you in advance!

This topic has been closed for replies.

1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
December 29, 2021

Hi @Александр22419436j2l5 

 

As we can see you have purchased the subscription through the Apple store, so Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store. Please check out the link below and follow the steps provided for cancellation.

https://www.adobe.com/devnet-docs/adobescan/ios/en/managingsubscriptions.html#cancel-a-subscription

 

Let us know if that helps.

Thanks

Harsh

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices