If you are in annotation mode andselect a pencil to write (not highligter)and you now want to scroll down in the PDFwith one finger, it does not scroll but draws a line.Please someone help me.

T

Tanmay Kumar230086135cao

Participant

Question

Problem in scrolling while using stylus

6 replies
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If you are in annotation mode and
select a pencil to write (not highligter)
and you now want to scroll down in the PDF
with one finger, it does not scroll but draws a line.
Please someone help me.

Android

D

derek lau @ adobe.com

Adobe Employee

hi Tanmay,

Thank you for contacting us. In order to scroll pages in Commenting mode while using Apple pencil/stylus, please use 2-finger to scroll pages instead.

Hope this help,

-derek

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S

souhardya_8622

Participant

This I am using an Android tablet (Galaxy S9 FE), the two-finger gesture does not work properly. It continually zooms in and out while scrolling, the screen goes erratic.

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Amal.

Legend

Hi there

Could you please share the version of the Acrobat Mobile app you currently have installed? You can find this by tapping on the profile icon in the app and selecting "About Acrobat."

Additionally, please check if there are any pending updates for the app by visiting the Google Play Store. If an update is available, kindly install it and then restart your device to see if the issue persists.

To better understand and troubleshoot the problem, it would be greatly helpful if you could provide a short video recording demonstrating the exact steps you are following and the issue you are encountering.

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Souvik_98

Inspiring

Hello Tanmay,

Hope you are doing well. I am sorry to hear that you are unable to scroll down the PDF when you are annotation mode.

However, this is how the application is designed to work.I would suggest you to remove the selection of the pencil when you have a requirement to scroll down because, if the selection is at a pencil, the application by default thinks that you want to write and not scroll through.

Let me know if this helps.

Regards,

Souvik.

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https://www.souviks.co.in/

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