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Tanmay Kumar230086135cao
Participant
February 5, 2022
Question

Problem in scrolling while using stylus

  • February 5, 2022
  • 2 replies
  • 1894 views
  1. If you are in annotation mode and
    select a pencil to write (not highligter)
    and you now want to scroll down in the PDF
    with one finger, it does not scroll but draws a line.
    Please someone help me.

    2 replies

    D
    Adobe Employee
    derek lau @ adobe.com
    Adobe Employee
    April 20, 2022

    hi Tanmay,

     

    Thank you for contacting us. In order to scroll pages in Commenting mode while using Apple pencil/stylus, please use 2-finger to scroll pages instead.

     

    Hope this help,

    -derek

    S
    souhardya_8622
    Participant
    January 24, 2025

    This I am using an Android tablet (Galaxy S9 FE), the two-finger gesture does not work properly. It continually zooms in and out while scrolling, the screen goes erratic. 

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    January 27, 2025

    Hi there

    Could you please share the version of the Acrobat Mobile app you currently have installed? You can find this by tapping on the profile icon in the app and selecting "About Acrobat."

    Additionally, please check if there are any pending updates for the app by visiting the Google Play Store. If an update is available, kindly install it and then restart your device to see if the issue persists.

     

    To better understand and troubleshoot the problem, it would be greatly helpful if you could provide a short video recording demonstrating the exact steps you are following and the issue you are encountering.

     

     

     



    S
    Souvik_98
    Participating Frequently
    April 19, 2022

    Hello Tanmay,

     

    Hope you are doing well. I am sorry to hear that you are unable to scroll down the PDF when you are annotation mode.

     

    However, this is how the application is designed to work.I would suggest you to remove the selection of the pencil when you have a requirement to  scroll down because, if the selection is at a pencil, the application by default thinks that you want to write and not scroll through.

     

    Let me know if this helps.

     

    Regards,

    Souvik.

     

     

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