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dannyz95249033
dannyz95249033
Participant
January 10, 2019
Question

problem loading images in pdf files

  • January 10, 2019
  • 1 reply
  • 2075 views

I have the latest version of acrobat and ipad 2018 both,

when I open sometimes files, 30 Mb at most they have some bugs, loading images and text really slow, first in low resolution, after that in a high than highlighters and edits..

What should I do? I tried to re-install and nothing

This topic has been closed for replies.

1 reply

Adorobat
Adorobat
Participating Frequently
January 14, 2019

Hi dannyz,

As per the issue description mentioned above, images in pdf files taking time to load, is that correct?

Could you let us know the dot version of acrobat and ios version installed on the device? You may refer to the steps given in the following help document for the same:  Troubleshooting — Acrobat Reader Mobile App

Also, would it be possible to share the pdf file you are working with to replicate the issue at our end? To share the file here in the forums, refer to the steps given in this link: How to share a file using Adobe Document Cloud

You may also share the link for the pdf via private message - How Do I Send Private Message

Let us know if you need any help.

Shivam

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