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Due:terium
Participant
June 8, 2026
Question

Problem with Thai text disappearing in Fill & Sign function

  • June 8, 2026
  • 1 reply
  • 6 views

Hi,

I’m facing an issue with Acrobat Reader and left a review on the App Store. The developer suggested I escalate the issue here in the community.

I am experiencing a bug in Acrobat Reader on both my iPhone and iPad (though I mainly use the app on my iPad).

When using the Fill & Sign feature, any text I enter completely disappears if it contains Thai characters. This happens whether I type Thai text alone, combine Thai with English, or combine Thai with numbers. On the other hand, it works perfectly fine when typing in English only.

I have attached two screen recordings to demonstrate:

1 Video 1: Showing the Fill & Sign function, where the Thai text consistently disappears.

2 Video 2: Showing a different text insertion tool where the Thai text does not disappear.

I am currently using this second method as a temporary workaround, but frankly, it is much less convenient than using Fill & Sign.

 

Device Details:

iPad: iPad Pro (11-inch) (3rd generation) running iPadOS 26.5

iPhone: iPhone 16 Pro running iOS 26.5

 

Hope this bug can be resolved!

 

Thanks in advance.

Due

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    June 8, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out and sharing the issue with all the required details, please also share the Acrobat Mobile app version (tap on the profile icon > About Acrobat) give us some time to get it checked with the development team. We will share the update as soon as we get more information. 

     

    Thanks for your understanding.

     

    ~Amal