PROBLEM WITH THE APP!

Forum|Forum|7 months ago
June 18, 2025
1 reply
245 views

Hi! Everytime I try to open the app it just close down and I can't open it! I need help now because it's very important for me to open the app and get in because I need it a lot for work!

Correct answer S_S

Hi @jorge_2504,

Good news.

We are live with the fix.

Please restart your device once and try using the app again.

Let us know how it goes.

Regards,
Souvik.

S_S

Community Manager

Hi @jorge_2504,

Sorry for the experience with Acrobat Reader Mobile app crashing.

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

We request your kind understanding and patience while the team gets the fix live.

Regards,
Souvik.

J

jorge_2504Author

Participant

Hi Souvik,

okay thanks a lot for the update! I was so worried and so angry because it's very important for me that it work, but now when I know it's easier to take.
I hope you will fix it soon 🙏

thanks a lot.
Beat regards

S_S

Correct answer

Community Manager

Hi @jorge_2504,

Good news.

We are live with the fix.

Please restart your device once and try using the app again.

Let us know how it goes.

Regards,
Souvik.

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