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Participant
Apr 26, 2022 8:10 PM UTC
Question

Problemas ao abrir PDF

  • Tenho um aplicativo, Tera, quando vou abrir um PDF, é direcionado para lá e não acho, gostaria de deixar no meu celular, como era antes, o que devo fazer? 
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3 replies

Participant
Apr 27, 2022 12:02 PM UTC

Vou encaminhar a sequência das telas que abrem 

 

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Souvik_98
Inspiring
Apr 27, 2022 3:51 PM UTC

Hello,

 

Thanks for sharing the screen shot. 

 

What I understand from the above screenshot is that you are either trying to open a file from TeraBox or you are trying to save a file directly to TeraBox.

 

If that is not so, please try to upload the sequence of screenshots to a drive folder and share the link with us so that we can download the screenshots from there and check.

 

If not, you can also share a screen recording of the entire workflow as that would be more helpful.

 

Thanks,

Souvik.

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Souvik_98
Inspiring
Apr 27, 2022 9:00 AM UTC

Hello José,

 

Hope you are doing well. As per the above description what I udnerstand is that you are trying to switch back to Acrobat Reader mobile as your defualt PDF reader.

 

If this is not what you intended, please share a screen recording of the workflow you are trying to do so that we can assist you better.

Also while you do that, please share with us:

1. The application version you are using

2. The OS you are using [ Android / iOS ] and its version.

 

Thanks,

Souvik.

 

 

 

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