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Participant
April 26, 2022
Question

Problemas ao abrir PDF

  • April 26, 2022
  • 2 replies
  • 568 views
  • Tenho um aplicativo, Tera, quando vou abrir um PDF, é direcionado para lá e não acho, gostaria de deixar no meu celular, como era antes, o que devo fazer? 
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2 replies

Participant
April 27, 2022

Vou encaminhar a sequência das telas que abrem 

 

Participating Frequently
April 27, 2022

Hello,

 

Thanks for sharing the screen shot. 

 

What I understand from the above screenshot is that you are either trying to open a file from TeraBox or you are trying to save a file directly to TeraBox.

 

If that is not so, please try to upload the sequence of screenshots to a drive folder and share the link with us so that we can download the screenshots from there and check.

 

If not, you can also share a screen recording of the entire workflow as that would be more helpful.

 

Thanks,

Souvik.

Participating Frequently
April 27, 2022

Hello José,

 

Hope you are doing well. As per the above description what I udnerstand is that you are trying to switch back to Acrobat Reader mobile as your defualt PDF reader.

 

If this is not what you intended, please share a screen recording of the workflow you are trying to do so that we can assist you better.

Also while you do that, please share with us:

1. The application version you are using

2. The OS you are using [ Android / iOS ] and its version.

 

Thanks,

Souvik.