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Participant
April 11, 2025
Question

Problemas com o Reader no Samsung A52s a partir do One Drive

  • April 11, 2025
  • 1 reply
  • 103 views

Eu adoro o Acrobat Reader, mas ele funciona muito mal no meu Samsung A52s quando abro arquivos do One Drive. Ele trava, não salva minhas alterações nos arquivos, demora para abrir arquivos e às vezes simplesmente não abre... O que pode ser?

1 reply

Participant
April 11, 2025

Spenas para acrescentar, todas as outras funções do celular funcionam perfeitamente.

Amal.
Community Manager
Community Manager
April 21, 2025

Hi there

 

Hope you are doing well, and thanks for reaching out.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

Also, share a small video recording of the steps you are taking and the issue as it occurs for more clarity.

 

Would you mind sharing the version of the Acrobat Reader mobile app you are using? Tap on the Profile icon > About Acrobat. Also check for any pending/missing updates and try updating the app to the latest version 25.03.0 from Play Store and reboot the device once and check.

 

Let us know how it goes.