Skip to main content
N
Noelia 1981
Participant
November 20, 2025
Question

Problemas con cobro y suscripción

  • November 20, 2025
  • 1 reply
  • 12 views

Hola, me cobraron la suscripción anual "adobe premium" en teoría es hasta noviembre 2026. Intento usar el servicio y me envía a resus ribirme, incluso quiere volver a cobrarme.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
November 20, 2025

Hi there 

 

Hope you are doing well and sorry for the trouble. 

 

I have checked your Adobe account linked with the Adobe ID you ar using on this community and unable to track any active/paid plan. If you have used a different email to purchase the subscription, please logout of the application and re-login with the email that was used to purchase the Acrobat Premium subscription and see if that helps.

 

~Amal

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices