Skip to main content
D
defaultthfb8jkhr8zw
Participant
March 4, 2021
Question

Problems connecting to Document Cloud from Android OS smartphone

  • March 4, 2021
  • 1 reply
  • 313 views

Hello,

Lately, I have been having problems in uploading PDFs to my Document Cloud. I am a free user and I did not face this problem in the beginning. I am trying to upload PDFs from my Android OS smartphone. It says that there is a problem in connecting to Document Cloud.

This topic has been closed for replies.

1 reply

Ria Tagra
Ria Tagra
Inspiring
March 18, 2021

Hi

Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

  1. OS version?
  2. Make and model of your device?

Try to sign out and sign back in. Check for the latest version of the Adobe Reader Mobile application in the Google App Store.


For more help refer to:https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us. We would be more than happy to assist you.

Regards

Ria

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices