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Known Participant
August 22, 2020
Question

Protected files not opening on mobile devices

  • August 22, 2020
  • 0 replies
  • 329 views

Hello! So I've secured a few documents with passwords and I made sure to uncheck the 'Require a password to open the document' in the security settings. They all open fine with Adobe Reader on desktop, but they do not open saying it is 'restricted' when I try to open them both on my mobile or my iPad. Is there anything I'm missing here?

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