Purchased Adobe Acrobat Premium for my Samsung Tablet

Forum|Forum|6 years ago
January 26, 2020
1 reply
2186 views

I was not able to edit the circles in my PDF to add numbers within the circle. When I downloaded the adobe acrobat reader I was able to edit the circles to add numbers inside. Then today I tried to do that an I was unable to. The app said I needed to download the acrobat premuim to be able to edit the pdf. So I purchased the app but I am still unable to fill in the circles with numbers. when does the premium app get activated?

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ls_rbls

Community Expert

Hi,

To unlock premium editing features you need to sign in with your AdobeID in the Reader Mobile App.

AkanchhaS8194121

Legend

Hey there,

As per your Adobe account information, I see that you have an active subscription for Acrobat premium.

As suggested by expert, try signing out (if you are already signed in) and sign in back with the same email registered with us.

Thanks,

Akanchha

Demmahom

Participant

I have the same problem and I am suffering, I signed in and out many times, and I am still facing the same problem. I contacted apple support and spoke to them for about 35 minutes troubleshooting , deleting the app Re-downloading singing in With different accounts different emails etc... I have a deadline and I cannot depend on this app.

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