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kyleu719
Participant
October 6, 2018
Question

Purchased subscription

  • October 6, 2018
  • 2 replies
  • 741 views

I lent my phone to my younger cousin (age 5) & 8t turns out while on my phone she purchased a subscription to Adobe.  Is there any way yo receive a refund toward my purchase?

This topic has been closed for replies.

2 replies

kyleu719
kyleu719Author
Participant
October 8, 2018

I already talked to the Google store. They said it's the app who needs to refund....

AnandSri
Legend
October 8, 2018

Hello Kyleu,

Please contact the Adobe support team on chat/call for further assistance on the cancellation and refund. Contact Customer Care

Thanks,

Anand Sri.

AnandSri
Legend
October 8, 2018

Hello Kyleu,

Subscriptions that you purchase via Adobe Reader for Android are paid through Android Play Store. If you want to cancel your subscription, please contact Google support Google Help

For detailed information, please refer to Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Thanks,

Anand Sri.