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Larissa Gil
Larissa Gil
Participant
February 8, 2026
Answered

Quero exercer meu direito do Artigo 49 do CDC, BR, no prazo de 7 dias. Desistência da compra e estorno da anuidade cobrada

  • February 8, 2026
  • 1 reply
  • 8 views

Foi descontado o valor anual do plano hoje, mas iria fazer o cancelamento pois o serviço não me atende de forma que eu queira continuar. Logo, peço ressarcimento do valor pago no plano anual. 

    Correct answer Amal.

    Hi​@Larissa Gil 

     

    Hope you are doing well and thanks for reaching out. To know more about the cancellation/refund process and policy please check the help page

     

    1 reply

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    February 9, 2026

    Hi​@Larissa Gil 

     

    Hope you are doing well and thanks for reaching out. To know more about the cancellation/refund process and policy please check the help page

     
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