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Correct answer Souvik Sadhu

Hi @Maria Jose34779941dpzj,

 

Hope you are doing well. Thank you for writing in!

 

Would you mind clarifying the password you are referring to? Is it related to your Adobe account?

If yes, you can log in to https://account.adobe.com/profile/ and use the option "Forgot Password" to reset the password. 

 

If the issue is related to a file, you need to contact the file's owner to access the password or get a fresh copy without the password.

 

Hope this helps.

 

-Souvik

1 reply

Souvik Sadhu
Community Manager
Souvik SadhuCommunity ManagerCorrect answer
Community Manager
January 31, 2024

Hi @Maria Jose34779941dpzj,

 

Hope you are doing well. Thank you for writing in!

 

Would you mind clarifying the password you are referring to? Is it related to your Adobe account?

If yes, you can log in to https://account.adobe.com/profile/ and use the option "Forgot Password" to reset the password. 

 

If the issue is related to a file, you need to contact the file's owner to access the password or get a fresh copy without the password.

 

Hope this helps.

 

-Souvik