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Participant
September 21, 2024
Question

QUIERO SOLICITAR UN REEMBOLSO.

  • September 21, 2024
  • 1 reply
  • 266 views

El día de hoy, 21 de septiembre de 2024, terminó mi prueba gratuita y ya me hicieron el cargo del plan. Procedí a cancelarlo de inmediato y ya se canceló dicho plan. ¿ Cómo puedo solicitar un reembolso?

 

1 reply

Amal.
Community Manager
Community Manager
September 24, 2024

Hi @hector_4266

 

I hope this message finds you well. Thank you for reaching out to us.

Upon reviewing the Adobe account associated with the Adobe ID you're using here in the community, I couldn't locate any paid subscriptions. If you have subscribed using a different email address or Adobe ID, kindly share those details with us via direct message (DM), and I’ll be happy to assist you further in tracking the subscription.

 

~Amal