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Anonymous
July 18, 2025
Answered

Rambursare

  • July 18, 2025
  • 1 reply
  • 122 views

Hello! 3 days ago I had a sum of money withdrawn, which I would like to get back because I did not intend to renew or buy a good one. Please help me to cancel subscriptions ! 

Correct answer Amal.

Hi there 

 

Hope you are doing well and sorry for the trouble. 

 

I have checked your Adobe account and cannot find any active plan/subscription. If you used a different Adobe ID (Email) for the purchase, please share it via private message so we can track it further and better assist you. 

Also, , to submit your request with our billing team and to know more about how you can manage your subscription, please check the help article https://adobe.ly/4m4XbLm 

 

 

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
July 18, 2025

Hi there 

 

Hope you are doing well and sorry for the trouble. 

 

I have checked your Adobe account and cannot find any active plan/subscription. If you used a different Adobe ID (Email) for the purchase, please share it via private message so we can track it further and better assist you. 

Also, , to submit your request with our billing team and to know more about how you can manage your subscription, please check the help article https://adobe.ly/4m4XbLm 

 

 

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