Answered
Rambursare
Hello! 3 days ago I had a sum of money withdrawn, which I would like to get back because I did not intend to renew or buy a good one. Please help me to cancel subscriptions !
Amal.Correct answer
Legend
Jul 18, 2025 7:27 AM UTC
Hi there
Hope you are doing well and sorry for the trouble.
I have checked your Adobe account and cannot find any active plan/subscription. If you used a different Adobe ID (Email) for the purchase, please share it via private message so we can track it further and better assist you.
Also, , to submit your request with our billing team and to know more about how you can manage your subscription, please check the help article https://adobe.ly/4m4XbLm
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