Se supone que uds cobran aticipadamente la suscripción, pero pretenden cobrar adicionalmente para poder permitirnos cancelar la suscripción, ya esto suena a estafa y espero poder salir de esta aplicación y dejar como antecedente de la total estafa a la que se exponen si prtenden suscribirse...
Hello @leonardo27195220a7rz,
I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.
Since Acrobat Premium is a mobile-based subscription, I suggest contacting the store where you purchased the subscription.
You may refer to the below links for more.
For Android
Our help article to learn more: Subscription Services — Acrobat for Android Help (adobe.com)
Initiate refund from the store: Request a refund on Google Play - Google Play Help
For iOS
Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)
Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.
Let me know if this helps.
Thanks,
Souvik.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices