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Abowen3
Participant
November 5, 2018
Question

Re: Internet connection error in Adobe Reader

  • November 5, 2018
  • 1 reply
  • 416 views

I'm trying to open a PDF document to print tickets to a concert and it defaults to opening up my Adobe Reader application and gives me the same error. How do I fix this in Android?

This topic has been closed for replies.

1 reply

Adorobat
Adorobat
Participating Frequently
January 2, 2019

Hi Abowen3,

As per the issue description mentioned above, you are getting no internet connection error when trying to open a pdf document, is that correct?

Would it be possible to share the screenshot of the issue with us? To share a screenshot here in the forums, refer to the steps given in this link: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Also, let us know dot version of acrobat and android version installed on the device? You may refer to the steps given in the following help document for the same: Acrobat Reader Help for Android: Troubleshooting FAQs

You may also refer to the following forum thread discussing the issue similar to yours:

Unable to connect to Adobe Document Cloud

Thanks,

Shivam

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