Re: Refund

Hello @Moonpie1976 

I hope you're doing great, and sorry for the trouble.

As checked, I cannot see any active subscription linked to this email. If you've purchased the subscription through any other email address, kindly share it with me via private message.

To send a private message-

• Click on my name. 
• In my profile, click on the "send a message" option on the right side of the screen.

However, if you have purchased the application from the Adobe store, please refer to this article: -

 https://helpx.adobe.com/manage-account/using/cancel-subscription.html

For a mobile-based subscription, I suggest contacting the store where you purchased the subscription.

For Android
Initiate refund from the store: Request a refund on Google Play - Google Play Help.

For iOS
Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let us know if this helps.

Regards,

Krutikka