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anna08690
Known Participant
February 1, 2019
Answered

Re: Signature Field Not showing on Acrobat Reader for mobile

  • February 1, 2019
  • 1 reply
  • 1602 views

I too am having this problem.  There used to be some kind of a pop up where you could not miss the signature.  Now, several months later, not only does the signature field not show, but the submit button works even though the Signature field is required!  What happene? Has anyone found a work around?  Is there another app that recognizes signature fields?  I can’t recommend Acrobat Reader anymore for this reason.

Also, is there a support line for this?

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi Anna,

As you have mentioned above that "There used to some kind of pop-up where you could not miss the signature", it seems that you are referring to the Adobe Sign application.

You have mentioned above that the signature field does not show and the submit button works without adding the signature.

It seems that there is a Digital Signature field added to the document.

On the mobile application, the digital signature field does not work.

You may share your suggestion with the team on this over here Adobe Acrobat for iPhone and iPad - Feature Request/Bug Report Form

Let us know if you need any help or have any questions.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
February 11, 2019

Hi Anna,

As you have mentioned above that "There used to some kind of pop-up where you could not miss the signature", it seems that you are referring to the Adobe Sign application.

You have mentioned above that the signature field does not show and the submit button works without adding the signature.

It seems that there is a Digital Signature field added to the document.

On the mobile application, the digital signature field does not work.

You may share your suggestion with the team on this over here Adobe Acrobat for iPhone and iPad - Feature Request/Bug Report Form

Let us know if you need any help or have any questions.

Regards,

Meenakshi

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