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Anonymous
Sep 12, 2022 5:15 AM UTC
Question

Re: SUBSCRIBED TO PREMIUM BUT WON’T GIVE ME ACCESS TO FEATURES

I have this same issue. Can you please help me resolve it. Justin Bellanger

    This topic is closed to new replies. Start a new post to keep the conversation going.

    8 replies

    Edeohworu26167718a98a
    Participant
    Sep 18, 2022 12:41 AM UTC

    I think payment to subscribe to adobe pdf is difficult and but why? 

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    Krutikka D
    Krutikka D
    Participating Frequently
    Sep 19, 2022 8:15 PM UTC

    Hello @Edeohworu26167718a98a 

     

    I hope you're doing great.

     

    Could you please explain your issue more so we can help you with a resolution?

     

    Hoping to hear from you soon.

     

    Regards,

    Krutikka

     

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    Edeohworu26167718a98a
    Participant
    Sep 18, 2022 12:39 AM UTC

    I tried pay for the one month sibscription but it is difficult to accept payment but why? 

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    Md256347559zlk
    Participant
    Sep 14, 2022 10:32 PM UTC

    Hi good morning 

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    Krutikka D
    Krutikka D
    Participating Frequently
    Sep 14, 2022 7:24 PM UTC

    Hello @26068725 

     

    I hope you're doing great.

     

    As checked, I cannot see any active subscription linked with this email. If you've purchased the subscription through any other email address, kindly share it with me via private message.

     

    I am hoping to hear from you soon.

     

    Regards,

    Krutikka

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    Anonymous
    Sep 15, 2022 9:15 PM UTC
    Hi

    I have an active account linked to the email address above. Can you please review this and advise?

    Thanks
    Justin Bellanger

    Sent from Mail<> for Windows
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    Krutikka D
    Krutikka D
    Participating Frequently
    Sep 19, 2022 8:06 PM UTC

    Hello @26068725 

     

    I hope you're doing good, and Sorry for the delay in response.

     

    As I checked, I still couldn't see any active subscription linked to this email address.

    Could you please help us with your email address via private message?

    To send a private message - Click on my name > click on send message on the right of the screen.

     

    Hoping to hear from you soon.

     

    Regards,

    Krutikka

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