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E
edirin_6252
Participant
March 4, 2025
Question

Re: Want to cancel and refund for subscription.

  • March 4, 2025
  • 1 reply
  • 98 views

I saw a free trial and clicked on it, only to realize that they charged me instantly. It read that I would be charged after the expiry of the trial period. I've canceled it on same day and Please I need a refund. How do I get it? 

    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    March 4, 2025

    Hi there

     

    Hope you are doing well and thanks for reaching out.

     

    A refund depends on when you cancel and the type of subscription you purchased. To know more about the cancellation process and the refund eligibility please go through the help article (https://adobe.ly/4i2lA2x)


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