Read only error

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I am using an iPad with the latest version of the adobe reader app. I am trying to fill a PDF file and I am getting a read only error message. I use this same form on my iMAC using adobe reader and it works fine. Why can I not use the adobe app on the iPad to complete the form?

Souvik Sadhu

Legend

Hi @Sarah370717205o6w,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile..

Do you see the issue with specific files or with all the files?

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Acrobat Reader Mobile (go to Profile-> About Acrobat);

2. The iPadOS version of your device;

3. A screen recording of the issue for better understanding;

4. A sample file to test in-house.

Look forward to hearing from you.

-Souvik

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S

Sarah370717205o6wAuthor

Participant

Thank you for getting back to me.

All the fillable pdf files on the ICBC business partners website are saying read only error; I need to fill these in for work, save them and upload them in pdf format to a web based portal.
https://partners.icbc.com/health-services/providers/occupational-therapists

Adobe version 24.04.01(20240417.145344)

iPad 10th generation running: iPadOS17.4.1

Attached is the error message in adobe:

Thank you

Sarah.

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CL750-personal-care-assistance-assessment-report.pdf

CL489L-occupational-therapy-initial-report.pdf