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August 26, 2017
Answered

Reader for iOS won't open file formatted for Mac or Windows?

  • August 26, 2017
  • 2 replies
  • 695 views

Downloaded a form using Acrobat Reader for IOS to open.  Form will not open, error message is that file is formatted for Mac or Windows.  Suggestions?

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Correct answer MobileDeveloperCK

Hi ronm68901788​,

Is this what you see when you try to open your PDF document in Acrobat Reader on your iPhone?

If so, you have a special type of form called "static XFA form" or "dynamic XFA form".

Adobe Reader mobile apps (for iOS, Android, Windows Phone) do not support static or dynamic XFA forms that are authored with Adobe LiveCycle Designer.

Please use the desktop version of Adobe Reader on a Windows or Mac computer to view and fill out XFA forms.

Sorry for the inconvenience.

2 replies

MobileDeveloperCKCorrect answer
Legend
August 27, 2017

Hi ronm68901788​,

Is this what you see when you try to open your PDF document in Acrobat Reader on your iPhone?

If so, you have a special type of form called "static XFA form" or "dynamic XFA form".

Adobe Reader mobile apps (for iOS, Android, Windows Phone) do not support static or dynamic XFA forms that are authored with Adobe LiveCycle Designer.

Please use the desktop version of Adobe Reader on a Windows or Mac computer to view and fill out XFA forms.

Sorry for the inconvenience.

Legend
August 26, 2017

what are the exact words? I suspect the message is simply true.