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cynthiak1314212
Participant
April 10, 2019
Question

Reader, not Document Cloud

  • April 10, 2019
  • 2 replies
  • 671 views

I tried to download the Adobe Reader app on my ipad, but it appears that I got Document Reader.  I know that something is wrong with Adobe Reader because I can't access the book that I downloaded.

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2 replies

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
April 10, 2019

cynthiak1314212  wrote

I tried to download the Adobe Reader app on my iPad

Hi Cynthia,

I moved this from Acrobat Reader to Acrobat Reader for iPhone and iPad.

When you have no applications open and swipe down, start typing Acrobat on your iPad. Does the Acrobat app show up as it does below? If so, it is installed.

If not, go back to App Store and search for Adobe Acrobat Reader.

Jane

C
cynthiak1314212Author
Participant
April 10, 2019

I meant that I got Document Cloud instead

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Test Screen Name
Legend
April 10, 2019

Document Cloud is a feature of Acrobat Reader. What does the app say under it on the iPad screen?

Does your book say it will work with Acrobat Reader on iPad? If in doubt, please let us know the seller.

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