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Participant
July 6, 2026
Question

Recent documents disappear in Acrobat Reader iPadOS 26

  • July 6, 2026
  • 1 reply
  • 4 views

Hi everyone,

We are using the latest version of Adobe Acrobat Reader on our company iPads running iPadOS 26.5.

When a user receives a PDF attachment in the native Mail app and chooses to open it in Adobe Acrobat Reader, the PDF opens correctly and appears in the Recents tab, just as it did in previous versions of both Acrobat and iPadOS.

However, on iPadOS 26.5, as soon as the user leaves Acrobat (the app does not need to be closed, simply sending it to the background is enough), the PDF disappears from the Recents tab. When the user returns to Acrobat, the document is no longer available.

At the moment, the only workaround is to save every PDF to the iPad (Files or another local location) before opening it in Acrobat.

Is Adobe aware of this issue? Is it a known compatibility problem with iPadOS 26.5, or is there a setting or workaround that would allow PDFs opened directly from Mail to remain available after Acrobat is backgrounded?

    1 reply

    Meenakshi0101
    Community Manager
    Community Manager
    July 6, 2026

    Hi pmcoelho,


    Thank you for reaching out and bringing this to our attention.


    As mentioned, the PDF will not appear in the recent list until it is saved on your device. Could you please provide a video demonstrating the steps you are taking and the behavior you are observing? Additionally, please let us know the version of Acrobat Reader installed on your device and how you are opening the PDFs: are you accessing them from an email attachment or a network location?

    We will review the issue once we receive all the necessary information.


    Thanks,

    Meenakshi