Skip to main content
Participant
July 8, 2023
Answered

Recent files erasing

  • July 8, 2023
  • 1 reply
  • 932 views

I have the latest Adobe acrobat. When attempting to do anything with a recent file it continues to erase and not save. Combining and organizing files do not save, I have erased old files and restarted the app

 

Even when I open files from scan to acrobat it erased from my recent and cannot be found in acrobat 

This topic has been closed for replies.
Correct answer Souvik Sadhu

Hi @Maurice30960993iefm @Alejandro26469432nscc,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Please share a few pieces of information for further investigation:

1. The app version of Acrobat you are using (go to Profile-> About Adobe Acrobat);

2. The iOS version of the device you are using;

3. A screen recording of the workflow you follow;

 

Look forward to hearing from you.

 

-Souvik

1 reply

Participant
July 9, 2023

Im having the same problem can we get an answer to this. I rely on this daily and this unacceptable. I use the recent files to navigate most of my work and nothing modified is showing up there, Please respond.

Souvik Sadhu
Community Manager
Souvik SadhuCommunity ManagerCorrect answer
Community Manager
July 10, 2023

Hi @Maurice30960993iefm @Alejandro26469432nscc,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Please share a few pieces of information for further investigation:

1. The app version of Acrobat you are using (go to Profile-> About Adobe Acrobat);

2. The iOS version of the device you are using;

3. A screen recording of the workflow you follow;

 

Look forward to hearing from you.

 

-Souvik

Participant
July 10, 2023

Version 23.5.0.27746


PLEASE REPLY ALL

Best Regards,

[PII removed by moderators]