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Participant
Feb 18, 2025 1:07 PM UTC
Question

Recent folder doesn’t update

Can Acrobat team please fix this problem. Also my app is up to date on my iPhone.

3 replies

Amal.
Legend
Feb 18, 2025 8:40 PM UTC

Hi there

 

Hope you are doing well and thanks for reaching out.

 

I have tried to reproduce the issue at my end and the app is working fine. Please share the version of the iOS and the Acrobat App you are using? Tap on the profile icon > About Acrobat.

 

Also, try to log out of the app > reboot the device once and re-login to the app and see if that works.

 

Additional Information: For future reference and self-help,please check the help page https://helpx.adobe.com/acrobat/mobile-app-faq.html 

 

Let us know how it goes.

 

 

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Participant
Feb 19, 2025 1:59 PM UTC

Version 25.01.05 (20250206.125629)

iOS 18.3.1 (22D72)

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Amal.
Legend
May 21, 2025 8:52 AM UTC

Hi there

 

Hope you are doing well and sorry for the delayed response. I hope you have fixed the issue by now.

 

If the issue still exists, please update the application to the latest version 25.04.01 available on the App Store and reboot the device once and see if that works.

 

Let us know if you experience any trouble and need more help.

 

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