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Participant
Jul 6, 2023 5:30 AM UTC
Question

Recent tabs on home page files don’t stay on recents

Hello I'm having trouble on IPhone just updated the app. Issue I'm having is when I click a file it doesn't appear in my recent tabs like it used to. Also if I duplicate a file it's duplicates it as (1),(2), ect. But after a few sec it disappears and I can only find it on my Adobe cloud storage. I can't even use the search bar to look for a file any help?

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1 reply

Souvik Sadhu
Legend
Jul 13, 2023 2:56 PM UTC

Hi @Ricardo30910412ty55,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a few pieces of information for further investigation:

1. The App version of Acrobat Reader Mobile you are using (go to Profile-> About Acrobat);

2. The iOS version you are on;

3. A screen recording of the workflow where you experienced the issue;

 

Look forward to hearing from you.

 

-Souvik

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