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Ricardo30910412ty55
Participant
July 6, 2023
Question

Recent tabs on home page files don’t stay on recents

  • July 6, 2023
  • 1 reply
  • 310 views

Hello I'm having trouble on IPhone just updated the app. Issue I'm having is when I click a file it doesn't appear in my recent tabs like it used to. Also if I duplicate a file it's duplicates it as (1),(2), ect. But after a few sec it disappears and I can only find it on my Adobe cloud storage. I can't even use the search bar to look for a file any help?

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    July 13, 2023

    Hi @Ricardo30910412ty55,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    Would you mind sharing a few pieces of information for further investigation:

    1. The App version of Acrobat Reader Mobile you are using (go to Profile-> About Acrobat);

    2. The iOS version you are on;

    3. A screen recording of the workflow where you experienced the issue;

     

    Look forward to hearing from you.

     

    -Souvik

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