Adriana34991614gqk9

Participant

Question

Reclamação

Forum|Forum|2 years ago
January 23, 2024
1 reply
578 views

Meu aplicativo está apresentando erro, trava muito, demora para carregar as páginas, e quando o faz, as páginas estão pela metade, sem contar a demora. Uso apenas para leitura, porém está ficando inviável utilizá-lo. Vou mandar as fotos de como as páginas as ficam.

General troubleshooting

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Community Manager

Community Manager

Hi @Adriana34991614gqk9,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Would you mind sharing a few more pieces of information for further investigation:

1. The app version of Acrobat you use (go to Profile-> About Acrobat);

2. The iOS version of your device;

3. A sample file where you experience the issue to test inhouse.

Look forward to hearing from you.

-Souvik