Skip to main content
T
Tamara25452497rbbn
Participant
August 1, 2022
Answered

Reembolso

  • August 1, 2022
  • 1 reply
  • 493 views

Buenos días me vuelvo a poner en contacto con vosotros por que el plan prémium lo cancele el mismo día que se hizo el cobro no he recibido reespuesta de reembolso ni de cancelación de la suscripción y el iPhone ya no me da la opción de cancerlr puesto que ya está cancelada necesito respuestas son casi 80€ que no tengo necesidad de pagar por que la aplicación solo la necesite un dia

    This topic has been closed for replies.
    Correct answer S_S

    Hello Tamara,

     

    I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile subscription charges.

     

    I checked your email address registered here in the community and saw an active subscription for Acrobat Reader Mobile. 

    The plan was not cancelled, so you did not receive the refund.

     

    You may check with App Store support and get the plan refunded.

     

    Thanks.

    Souvik.

    1 reply

    S_S
    Community Manager
    S_SCommunity ManagerCorrect answer
    Community Manager
    August 3, 2022

    Hello Tamara,

     

    I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile subscription charges.

     

    I checked your email address registered here in the community and saw an active subscription for Acrobat Reader Mobile. 

    The plan was not cancelled, so you did not receive the refund.

     

    You may check with App Store support and get the plan refunded.

     

    Thanks.

    Souvik.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices