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Micaela268584570laa
Participant
October 29, 2022
Question

REEMBOLSO

  • October 29, 2022
  • 1 reply
  • 328 views

HE CONTRATADO UNA PRUEBA GRATUITA Y LA HE CANCELADO EN EL MISMO INSTANTE YA QUE LA APLICACIÓN NO ME FUNCIONABA Y ME HAN COBRADO IGUAL 77 EUROS. QUIERO MI REEMBOLSO.

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1 reply

Krutikka D
Community Manager
Krutikka DCommunity Manager
Community Manager
October 31, 2022

Hello @Micaela268584570laa 

 

I hope you're doing great, and sorry for the issue you're experiencing.

 

For cancellation and refund, you need to connect with the particular store you purchased the application from, as Adobe does not issue refunds for purchases made directly through app stores.

For cancellation and refund, please refer to:

For iOS - https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancel

 

I hope it helps.

 

Regards,

Krutikka

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