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S_S
Community Manager
Community Manager
March 9, 2023

Hi @amanda2875205921jc.,

 

I am sorry for your experience with Acrobat Reader Mobile. 

 

The reason for being charged on the very day could be due to the utilization of the trial previously.

 

To learn more about cancellation, please click here: Manage subscriptions — Acrobat for iOS Help (adobe.com)

 

Also, to start with the refund process, please visit the below link from Apple:

Report a Problem (apple.com)

 

I hope this helps.

 

Thanks,

Souvik.