Skip to main content
Participant
December 6, 2023
Answered

Reembolso

  • December 6, 2023
  • 4 replies
  • 329 views

Hola, cancelé la suscripción para cuando terminara el contrato, se ha vuelto a cobrar en mi cuenta y ya no está la suscripción activa.

Quiero un reembolso de mi dinero.

Gracias.

Correct answer Amal.

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

 

To know more about the cancellation and refund process, please check the help article https://adobe.ly/46shrBC 

 

~Amal

4 replies

Participant
September 24, 2026

Hola, cancelé la suscripción para cuando terminara el contrato, se ha vuelto a cobrar en mi cuenta y ya no está la suscripción activa.

Quiero un reembolso de mi dinero.

Gracias.

Amal Jaiswal
Community Manager
Community Manager
September 24, 2026

Hi there 

Hope you are doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.  

Please check the steps shared in the help article https://adobe.ly/4hKoEDc and see if that works. 

Regards
Amal

Participant
September 7, 2025

Cancele la suscripción y me siguen quitando el dinero quiero mi reembolso

Amal.
Amal.Correct answer
Legend
September 8, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

 

To know more about the cancellation and refund process, please check the help article https://adobe.ly/46shrBC 

 

~Amal