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Amal.
Community Manager
Community Manager
August 23, 2024

Hi @millena_5292

 

I hope you're doing well, and thank you for reaching out to us.

 

I’ve reviewed the Adobe account associated with the Adobe ID you’ve used on this community. It appears that you recently purchased an Acrobat Premium subscription through Apple.

 

Refund eligibility and the process depend on when you cancel and the type of subscription you purchased. For more detailed information on how to proceed and determine if you’re eligible for a refund, please refer to our help page: Refund Eligibility and Process for iOS Subscriptions.

 

Regards

Amal