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gibson_9234
Participant
May 27, 2025
Answered

Reembolso

  • May 27, 2025
  • 1 reply
  • 219 views

Eu assinei o serviço de 7 dias grátis e foi retirado da minha conta 22.99 reais. Cancelei a assinatura na hora  e não recebi meu dinheiro. Onde pego meu reembolso ?

Correct answer Meenakshi Negi

Hi gibson_9234,

 

Thank you for reaching out.

 

We see that the subscription is still active.  As the subscription was registered from the Google Store, please use the steps suggested under the title " From Google Play or Play Store" in the following help document: https://adobe.ly/4kyrWYk. 

You will receive a full refund if you cancel within 14 days from the date of initial payment.

 

Thanks,

Meenakshi

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
May 29, 2025

Hi gibson_9234,

 

Thank you for reaching out.

 

We see that the subscription is still active.  As the subscription was registered from the Google Store, please use the steps suggested under the title " From Google Play or Play Store" in the following help document: https://adobe.ly/4kyrWYk. 

You will receive a full refund if you cancel within 14 days from the date of initial payment.

 

Thanks,

Meenakshi

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